IT Delivery Manager – IT Platform

Vorwerk Services GmbH provides IT services for the Vorwerk Group. The Vorwerk Group, which is still a family-owned company, is one of the largest direct sales companies worldwide. Vorwerk´s core business is the production and sale of innovative premium household appliances. The portfolio also consists of commercial cleaning, financing solutions as well as a venture capital company. Today, the globally active Vorwerk Group has around 11,000 employees in over 60 countries.

Your responsibilities:
-Strategic Oversight: Drive a unified strategy for the IT Platform, aligning projects,fostering collaboration and ensuring operational synergy
-Budget & Cost Control: Lead rigorous cost management, budgeting, and financialplanning
-Project Coordination: Ensure seamless integration and governance across multipleprojects
-Contract & Vendor Management: Ensuring cost-efficient collaboration with externalproviders
-Responsible for the delivery of one or more IT Services related to:
--> the new Vorwerk Assist AI landscape (based on MS Azure)
--> Automation (symphony AI)
--> Github / DevOps
-Coordination of all activities to manage the daily business relationships with variousservice providers and internal stakeholders
-Quality Assurance & Performance: Monitor key performance metrics and enforceservice level agreements

You offer us:
-Bachelor's degree or completed training as an IT specialist or similar with relevantprofessional experience and further education or comparable qualification
-Founded years of experience in the area of Service Management preferably in the fieldof Cloud & IT Platform technologies and in various projects or within service deliveryorganizations
-Experience of working in IT product-oriented teams
-Sound knowledge and experience in managing processes according to ITIL
-Experience in managing external service providers
-Ability to communicate openly and clearly with stakeholders on all levels
-Fluent in English (business level)
-Strong team player and cooperative, experienced in lateral leadership
-Intercultural competence and experience with international cooperation