Group Process Manager
Your responsibilities:
-Analysis, design and improvement of business processes across the organization to enhance efficiency
-Identify opportunities for the integration of new technologies and best practices
-Establish and maintain effective communication channels for Business Process Alignment
-Support the development and maintenance of the Management by Processes framework and methodology, providing templates, tools and methods
-Monitor and report on process performance (KPI tracking), identifying areas for improvement
-Delivery of Process Governance Framework and process training curriculum
-Provide guidance and consult cross-functional teams in process design and execution
-Responsibility for the training and development of the process teams
-Preparation and moderation of the process committees e.g. Steering Committee
You offer us:
-Completed Bachelors degree in business administration, business informatics, or a similar qualification
-Preferably min. 1-2 years of professional experience in process management area
-Experience or basic knowledge in process management or a willingness to familiarize oneself with this area (knowledge of best practices and of process optimization)
-Solid knowledge in IT tools: Understanding of the IT systems and infrastructure supporting business processes; Familiarity with software, networks, and databases and data management principles and practices
-Confident interaction at senior management level and in political and complex situations
-Fluent in English (business level)
-Excellent communication and presentation skills
-Proactive, independent, and thorough work methods